Privacy Policy

1. Information We Collect

At GED Connect, we collect information that you provide directly to us when using our services:

• Personal Information: Name, email address, phone number, and mailing address
• Educational Information: Previous education history, GED test preferences, and academic goals
• Communication Records: Messages, inquiries, and support requests
• Payment Information: Billing details and transaction records (processed securely through third-party payment processors)
• Technical Data: IP address, browser type, device information, and website usage analytics

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide GED completion services and educational support
• Process payments and manage your account
• Communicate with you about our services and respond to inquiries
• Improve our website and services based on user feedback
• Send important updates, notifications, and promotional materials (with your consent)
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure the security of our services

3. Information Sharing and Disclosure

We maintain strict confidentiality and do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in providing our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protection)
• With Your Consent: Any other sharing will only occur with your explicit permission

4. Data Security

We implement robust security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure servers with regular security audits
• Access controls and employee training on data protection
• Regular backups and disaster recovery procedures
• Compliance with industry-standard security practices

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation on how we process your information

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take immediate steps to delete the information.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other legally recognized transfer mechanisms

10. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When information is no longer needed, it is securely deleted or anonymized.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

Note: GED Connect does not sell personal information to third parties.

14. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

• Legal basis for processing your personal data
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local supervisory authority
• Data Protection Officer contact for privacy matters