Terms and Conditions

1. Acceptance of Terms

By accessing and using GED Connect's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms and Conditions, you are not authorized to use or access our services.

2. Description of Services

GED Connect provides educational services including but not limited to:

• GED test preparation and completion assistance
• Subject-specific tutoring and support
• Educational consultation and guidance
• Practice materials and resources
• Customer support and progress tracking

3. User Eligibility and Registration

3.1 Eligibility Requirements

• You must be at least 18 years of age to use our services
• You must provide accurate, current, and complete information during registration
• You must maintain the security of your account credentials
• You represent that you have the legal capacity to enter into this agreement

3.2 Account Responsibilities

• You are responsible for maintaining the confidentiality of your account
• You agree to notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

4. Service Terms and Conditions

4.1 Service Delivery

• Services are provided on a best-effort basis with professional standards
• Service timelines are estimates and may vary based on individual circumstances
• We reserve the right to modify or discontinue services with reasonable notice

4.2 Academic Integrity

• All services are provided for legitimate educational purposes
• Students must comply with all applicable testing authority regulations
• We maintain strict confidentiality regarding all student information
• Our services are designed to support genuine academic achievement

5. Payment Terms

5.1 Pricing and Fees

• All prices are clearly displayed before purchase
• Prices may change with reasonable advance notice
• Additional fees may apply for expedited services
• All payments must be made in advance unless otherwise agreed

5.2 Payment Processing

• We accept various payment methods as displayed on our website
• Payment processing is handled by secure third-party providers
• You authorize us to charge the payment method provided
• Failed payments may result in service suspension

5.3 Refund Policy

• Refunds are considered on a case-by-case basis
• Requests must be made within 30 days of service initiation
• Partial refunds may be available for unused portions of services
• Processing fees and third-party costs are non-refundable

6. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any local, state, national, or international laws
• Transmitting harmful, threatening, or offensive content
• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our services
• Using our services for fraudulent or deceptive purposes
• Sharing account credentials with unauthorized parties
• Reverse engineering or attempting to extract source code

7. Intellectual Property Rights

7.1 Our Intellectual Property

• All content, materials, and resources are owned by GED Connect
• You may not reproduce, distribute, or create derivative works
• Limited license granted for personal educational use only
• Trademarks and logos are protected intellectual property

7.2 User Content

• You retain ownership of content you submit to us
• You grant us license to use submitted content for service delivery
• You represent that submitted content does not infringe third-party rights

8. Privacy and Data Protection

• Your privacy is governed by our comprehensive Privacy Policy
• We implement industry-standard security measures
• Personal information is used only for service delivery and communication
• We do not sell or share personal information with third parties
• You have rights regarding your personal data as outlined in our Privacy Policy

9. Service Guarantees and Disclaimers

9.1 Service Guarantee

• We guarantee professional service delivery according to agreed specifications
• Customer satisfaction is our priority with responsive support
• We maintain confidentiality and security of all student information

9.2 Disclaimers

• Services are provided "as is" without warranties beyond those stated
• We cannot guarantee specific test outcomes or institutional acceptance
• Individual results may vary based on various factors
• We are not responsible for third-party testing authority decisions

10. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for our services
• We are not liable for indirect, incidental, or consequential damages
• You agree to indemnify us against claims arising from your use of our services
• Some jurisdictions may not allow certain liability limitations

11. Termination

11.1 Termination by You

• You may terminate your account at any time with written notice
• Termination does not excuse payment obligations for completed services
• Data deletion requests must be made separately

11.2 Termination by Us

• We may terminate accounts for violation of these terms
• We may suspend services for non-payment
• We will provide reasonable notice except in cases of serious violations

12. Dispute Resolution

12.1 Informal Resolution

• We encourage direct communication to resolve any issues
• Our support team is available to address concerns promptly
• Most disputes can be resolved through good faith discussion

12.2 Formal Dispute Resolution

• Any disputes will be resolved through binding arbitration
• Arbitration will be conducted under applicable arbitration rules
• The arbitration will take place in a mutually agreed location
• Each party bears their own costs unless otherwise determined

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where GED Connect operates, without regard to conflict of law principles.

14. Changes to Terms

• We reserve the right to modify these terms at any time
• Material changes will be communicated with reasonable advance notice
• Continued use of services after changes constitutes acceptance
• You should review these terms periodically

15. Contact Information

For questions about these Terms and Conditions, please contact us:

16. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and GED Connect concerning your use of our services.